PRODUCTS

Privacy Policy

Privacy Policy

This privacy policy is in accordance with the "General Data Protection Regulation" [Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016] concerning the formation of a unified legislative framework for the processing of personal data in the Member States of the European Union (General Data Protection Regulation) and Law 4624/2019 on measures for the implementation of the above Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, as currently in force.

  1. What data we collect

Our Company collects the absolutely necessary personal data, depending on the purpose of the processing, and processes it in a way that guarantees its security and protection from unauthorized or illegal processing and accidental loss, destruction, or damage, utilizing appropriate technical or organizational measures.

In case you place an order on our website, it is necessary to provide us with the following information:

Billing details:

- In case you wish to issue an invoice, it is necessary to provide us with additional billing details, such as: company name, profession or type of Business, registered office, Tax Identification Number (VAT) and Tax Office.

Newsletter registration details:

- In case you choose to subscribe to our list, so that we can send you Newsletters and informative bulletins, you will be asked for your full name and email address. If you do not wish us to communicate with you, you can request the deletion of your details at any time by completing the relevant contact form available through our website.

B2B Members

For your registration in B2B and our cooperation, we will request from you the submission of your billing details (Full Name, Company Name, Tax Identification Number (VAT), Address), your telephone number and email address.

The codes used for your identification are the Login Code (Username) and the Personal Secret Security Code (Password), which each time you enter them on our Website, provide you with absolutely secure access to your personal data.

You have the ability to change the Personal Secret Security Code (password) as often as you wish. We remind you that you are solely responsible for maintaining its confidentiality from third parties. Our Company is not responsible for the use of the secret code by unauthorized persons.

 

  1. Reasons for Collecting Your Personal Data

The personal data requested through our website are collected and processed for the following purposes:

  1. a) To handle your requests, including the completion of your orders.
  2. b) To fulfill our related contractual obligations, such as executing your order.
  3. c) With your consent, we may use your personal data to communicate with you, to learn about your level of satisfaction as a customer, and to suggest products similar to those already provided, offers, invitations, etc.
  4. Confidentiality

Our Website does not sell, lease, or dispose of its users' details to third parties in any way. Only authorized employees have access to your transaction information, and only when necessary. However, we may share Your Personal Data:

- With our business partners to facilitate the provision of services to you, as well as with authorized partners (e.g., accounting firms, courier and postal companies, IT system maintenance companies, etc.).

- Following a legislative provision or court order, as well as upon a legitimate request from a public or regulatory authority or anti-fraud organizations (e.g., Electronic Crime Prosecution).

- In any case where the rights or property of our Company are threatened.

- In urgent situations to combat fraud or criminal activity and to protect the personal safety of our Website's users.

- In any case, that is not mentioned above, where there is written authorization from you.

  1. Data Retention Time

Your personal data is retained for a period that is strictly necessary to fulfill our contractual obligations, manage the commercial relationship, and use the services of our online store.

We maintain your personal data for as long as the purposes for which they were collected remain valid, as mentioned above, and in any case in accordance with the retention times defined by applicable regulations.

  1. Your Rights

In accordance with the "General Data Protection Regulation" [Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April for the protection of natural persons with regard to the processing of personal data], you have the following rights:

- Right of access: You have the right to request and gain access to your personal data that is held in our file.

- Right to update: You have the right to update, modify, or correct inaccurate personal data concerning you.

- Right to erasure: You have the right to request the deletion or restriction of the processing of personal data concerning you at any time and for any reason without further explanation.

- Right to object: You have the right to object to the processing of personal data concerning you.

You can exercise the above rights by submitting a simple request, completing the contact form available through our Website.